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KamilAnwar1, Mac Support Specialist
Category: Mac
Satisfied Customers: 7713
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have an imac. i have upgraded to osx 10.13 but my software

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i have an imac. i have upgraded to osx 10.13 but my software says osx 10.9.5
Assistant: What Operating System (OS) are you running on your iMac?
Customer: how do i find that
Assistant: When did you purchase your iMac? What troubleshooting have you tried?
Customer: oh it late 2009
Assistant: Anything else you want the Mac expert to know before I connect you?
Customer: no

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

Can we do a remote session so i can check this for you?

KamilAnwar1 and other Mac Specialists are ready to help you
Customer: replied 10 months ago.

Please click the link below and run/open the downloaded program