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Hi, this is Shiva and I will be helping you with your issue today.I understand that you are facing difficulties recovering your icloud password. I would be glad to assist you in recovering it.
Please confirm your Apple ID email address and phone number.
Please confirm your Gmail address.
Do you currently have any Apple Device with you?
On your Apple device
Please confirm your Full name and email address so that I can search for the Apple ID.
Are you now connected to me from an Apple device?
What is the email address configured on the device you are currently connected with?
Please give me a moment.
Please confirm the phone number ending with 18.
I am sorry, the Gmail address is not associated with the Apple ID you provided. In this case I suggest you visit a local Apple Store with proof of purchase and they would reset the device, but the device will be erased in the process.
I am sorry to inform you that due to security reasons we would either require your complete Gmail address or you could visit a store with proof of purchase. Would you be able to check with your friends or family to check if they have your Gmail address?
I am sorry that the issue persists. If you are satisfied with my efforts to help you fix the issue, please take a moment to rate me. You need to scroll to the top of this page to rate me.