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Ashik, Mac Technician
Category: Mac
Satisfied Customers: 14898
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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My ipod keeps coming up with this accessory is not supported

Customer Question

My ipod keeps coming up with this accessory is not supported but the games I'm playing are solitare , mahjong or the like which i have got from the app store promoted by apple. How can I get rid of this.
Submitted: 6 days ago.
Category: Mac
Customer: replied 6 days ago.
i didn't mean to press mac
Expert:  Ashik replied 6 days ago.

Hi and Welcome. My Name is Ashik and I look forward to assisting you today with your question.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly


That error is not related to that game. That indicates a hardware related issue. Which model of iPod is this?


Also, is it being charged now?

Customer: replied 6 days ago.
no not being charged and is was replaced at Apple store sorry i'll have gert back to you later
Expert:  Ashik replied 6 days ago.

It is a charging port issue. Can you check if there is any dirt or lint it? Try cleaning it carefully with a tooth pick.


OK, we can continue later. Add a bookmark of this page or add this page to your favorites, so you can get back to me later

Expert:  Ashik replied 6 days ago.

Also, when you get that error, try charging with another cable and adpater

Expert:  Ashik replied 6 days ago.

Hi there, If you have any question or would like further help, please let me know. Have a good day!