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Divyansh
Divyansh, Mac Support Specialist
Category: Mac
Satisfied Customers: 2754
Experience:  Computer Applications Expert
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You have just connected me to a solicitor why I want help

Customer Question

You have just connected me to a solicitor why I want help with payments
JA: What kind of Apple device do you have? What Operating System (OS) are you running?
Customer: iPhone ??
JA: How long has this been going on with your Apple device? What have you tried so far?
Customer: Too long nothing
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: the Mac expert just cost me £5 for nothing I need to speak to someone
Submitted: 6 days ago.
Category: Mac
Expert:  Divyansh replied 6 days ago.

Thank you for posting your question. My name is ***** ***** I'll be assisting you further. While I read over your message, is there anything else you'd like to add?

Customer: replied 6 days ago.
No just can you help
Expert:  Divyansh replied 6 days ago.

How may I help you?

Customer: replied 6 days ago.
No thanks for £22 I will just delete all cards easier & cheaper
Expert:  Divyansh replied 6 days ago.

You may ignore the automated pop-up message that you see on your screen. It is completely optional. It is recommended for more complex problems.

We can continue with the chat without additional cost.

Customer: replied 6 days ago.
No thanks
Expert:  Divyansh replied 6 days ago.

Please follow the below steps to remove the card from the iTunes subscription.

  1. Start the Settings app.
  2. Tap "iTunes & App Store."
  3. Tap your Apple ID at the top of the page and then tap "View Apple ID."
  4. Tap "Manage Payments."
  5. At the top of the Manage Payments page, tap "Edit."
  6. Tap the red delete button to the left of the credit card you want to delete, and then tap "Remove" to confirm your choice.

Please let me know if you need any further information.

Thank you.