Ask a Mac Question, Get an Answer ASAP!
Hi my name is ***** ***** to Just Answer. I am reviewing your question now and will reply momentarily, thank you.
I am sorry are having this issue, I will do all I can to help.
What does it say on the screen of your iPad at the moment?
ff you iPad says it is in Activation Lock, it will ask for Apple ID username and password.
You will need to provide the Apple ID username and password ***** to setup the iPad.
If you know your Apple ID username but not the password ***** you should use iForgot to reset the password.
To begin click this link to open iForgot: https://iforgot.apple.com
Enter the username which is an email address, and continue.
Depending on how your account is configured you will be asked to verify in different ways.
Once you can verify successfully you can set a new password.
Then enter the username and password ***** the iPad screen and it will remove the activation lock.
If you have any questions please let me know, thank you.