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TechExpertTZ, Apple Mac, MacOS, iOS Expert
Category: Mac
Satisfied Customers: 1989
Experience:  Masters Computer Science
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Need to retrieve my Apple I D, just changed my password on

Customer Question

need to retrieve my Apple I D
JA: When did you last change your password ***** Apple ID?
Customer: just changed my password ***** new apple I phone and can not remember my apple ID
JA: Did you try resetting through Apple's online account reset tool?
Customer: no. please assist me
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: no thank you. just my Apple ID
Submitted: 16 days ago.
Category: Mac
Expert:  TechExpertTZ replied 16 days ago.

Hello and welcome to JustAnswer, I’m Tauseef, Technology Expert with JustAnswer and I am a Computer Science graduate, I have over 15 years of experience in this field and have helped hundreds of customers.

I’m sorry to hear you're having trouble with your Apple ID. I know that can be frustrating. Hopefully, we can get this resolved quickly. I'm reviewing your question now and will post back with a reply soon.

May I know who I'm chatting with?

Expert:  TechExpertTZ replied 16 days ago.

Please see official Apple advise on this issue

If you forgot your Apple ID

[with photos to aid]

If you forgot the password *****

To recover your Apple ID please follow the steps below from official Apple guidance

If you have issues when you try to sign in with your Apple ID password, use these steps to reset it and regain access to your account.

The steps are listed in a step by step order in the above link i shared, so please go through them one after the other and take your time.

Let me know how you get on.