How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Dustin Stroh Your Own Question
Dustin Stroh
Dustin Stroh, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2382
Experience:  Owner at (Self) Personal Computer Pros)
Type Your Mac Question Here...
Dustin Stroh is online now

I need emergency help with my Mac

Customer Question

hi I need emergency help with my Mac
Submitted: 1 year ago.
Category: Mac
Customer: replied 1 year ago.
my Mac keeps doing something on its own
Customer: replied 1 year ago.
like I just can't type anything, it keeps erasing it
Customer: replied 1 year ago.
keeps making a sound on repeat
Customer: replied 1 year ago.
Expert:  Dustin Stroh replied 1 year ago.

Hello my name is Dustin (20+ year expert). Welcome to a paid Q&A tech site, it would be my pleasure to assist you today with your Mac that is erasing everything. :) Ready to get started?

Expert:  Dustin Stroh replied 1 year ago.

*In a sec here a premium service offer will automatically pop-up, this is automatically offered by the website and not by me. In this particular case remote support is not needed, so yes kindly ignore the offer. Thank you. :)

This can happen when the computer is restarted and the backspace or delete button is depressed the computer will think that it's just doing that command over and over again.

Hold down the power button on the Mac until it shuts down wait about 30 seconds and turn it back on make sure none of the buttons on the keyboard are stuck in a pressed position.

Expert:  Dustin Stroh replied 1 year ago.

I will go ahead and mark this as completed you can still ask me more questions if needed. :-) Dustin