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Richard Kresslein
Richard Kresslein, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 8131
Experience:  Youth Empowerment Volunteer at Peace Corps
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My charge is running down despite being plugged to main

Customer Question

my charge is running down despite being plugged to main power
JA: When was the last time you updated the Operating System (OS) on your Apple device?
Customer: not since I acquired it 12 months ago
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: no
Submitted: 14 days ago.
Category: Mac
Expert:  Richard Kresslein replied 14 days ago.

Hi, my name is ***** ***** I will do my best to help you today. What devices is this regarding?

Expert:  Richard Kresslein replied 14 days ago.

Without the information requested in my previous response, I can only give you a general answer, but I hope this helps. It sounds like your charger is bad. I recommend purchasing a new charger on Amazon. If you tell me the make and model of the device I can get you a link to the charger you need.