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NILESH PANCHAL
NILESH PANCHAL, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4004
Experience:  10 years of programming experience and MAC expert
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Why have i been charged 4:99€, i have iphone 12, haven’t

Customer Question

why have i been charged 4:99€
JA: What kind of Apple device do you have? What Operating System (OS) are you running?
Customer: i have iphone 12
JA: How long has this been going on with your Apple device? What have you tried so far?
Customer: haven’t tried anything just see it in my bank statement
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: no
Submitted: 15 days ago.
Category: Mac
Expert:  NILESH PANCHAL replied 15 days ago.

Hello and Welcome to JustAnswer, an independent Question and Answer site. My name is ***** ***** I will be happy to help you today!

I am sorry to hear about the issue you are facing. Hopefully, we can get this resolved quickly.

Expert:  NILESH PANCHAL replied 15 days ago.

How to see what you were charged for

  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
  4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription.

Expert:  NILESH PANCHAL replied 15 days ago.

I hope this helps you. Let me know if you need further assistance.

Thanks!

Expert:  NILESH PANCHAL replied 15 days ago.

Hello! If you need further assistance, please let me know in the reply box below and I am happy to continue to help you.

Thank you!

Nilesh