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Robert
Robert, UK Qualified Car Technician
Category: Mazda
Satisfied Customers: 5390
Experience:  Fully qualified / self employed garage technician in the UK
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My oil pump has failed, my mechanic won't touch it, says it

Customer Question

Hi my oil pump has failed, my mechanic won't touch it, says it could be an engine replacement. Can you help
JA: When was your last oil change?
Customer: It was serviced in August which included oil change
JA: What is the model/year of your Mazda?
Customer: Cx5 2014 2013 sorry
JA: Are you fixing your CX-5 yourself? What have you tried so far?
Customer: No, brought it mechanic and they've said they can't do anything, advised get hold of a Mazda mechanic
JA: Anything else you want the Mechanic to know before I connect you?
Customer: I'm in South Shields, I also need to get the car from the garage
Submitted: 6 days ago.
Category: Mazda
Expert:  Robert replied 6 days ago.

Hi..there..

I take this the skyactive diesel you have here....

I take he's done all the testing, checks to prove the pump has gone..?

Customer: replied 6 days ago.
the mechanic confirmed oil pump failure from the diagnostic check
Customer: replied 6 days ago.
Hello
Expert:  Robert replied 6 days ago.

Ok.. these engines arent unknown for that im afraid.. seen several of these engines fail..early ones had issue of metal filings form the camshaft getting lodged in the oil pump and damaging it aswell as the turbo core,, excessive carbon build up due to infrequent oil changes, lack of genuine oil and genuine filters fitted ..thus causes carbon deposits to build up in the oil galleries and the plastic pick up starving the oil pump.. seen 1 with a broken oil pump chain,again due to seizure..all in all the cheapest option open is a replacement engine,.. unless the car has been fully serviced by Mazda you might find it difficult to get a good will payment towards repair.im afriad..but its nothing a independent garage cant carry out..