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surgery can often cause scar tissue in the area.
if you have more surgery, you most likely will have more bumps and more scar tissue on your inner lip.
why did you rate poor service?
I was disappointed by the brevity of your response - you didn't even mention the sensation of tightness that I now have in your first communication and I felt no sense of reassurance at all. In fact, your answer left me feeling that I would have this awful sensation for the rest of my life. Your follow-up communication, that I should give it more time, made me feel slightly better, thank you.