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Hello My name is***** will try my best to help you today.
I am really sorry that you are going through this. It must be really difficult for you.
How old is she?
Can you tell me where exactly is the pain?
Is it shoulder, elbow, wrist or hand itself?
Is it swollen and red?
Any history of fall?
Any history of osteoarthritis?
I am so sorry to hear about that.
There are couple of things to consider:
First it can be arthritis change in shoulder secondary to heavy lifting at ware house and causing this problem.
It can be very small undisplaced fracture as well. As she cannot even lift her arm.
Thirdly We need to consider the infection of shoulder joint.
I would advise an urgent visit ot hospital for X-ray and physical examination with Trauma & Orthpaedic team.
Please take her to hospital emergency, they will take her.
Yes, it can be hairline fracture.
Can you kindly rate this consult 5, it would be appreciated.