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Dr.Sumanth
Dr.Sumanth, Doctor (MD)
Category: Medical
Satisfied Customers: 13605
Experience:  Consultant Pediatrician at Kanchi Kamakoti CHILDS Trust Hospital
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My wife has got a swelling on her arm that has just

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My wife has got a swelling on her arm that has just developed. The swelling is about the size of a large egg. She has limited movement in her arm. She is 83 years old and she has not knocked her arm or fallen.
JA: Has your wife used any medication for the swelling?
Customer: No
JA: Got it. Has she seen a doctor about the swelling?
Customer: No it’s just appeared.
JA: Thank you so much for your time. Finally, is there anything else in her medical history you think the Doctor should know?
Customer: she is taking Ramapril, statins as she has angina

Hi...Welcome to Just Answer. I am Dr. Sumanth Amperayani. I have 16 years of experience in the field of Medicine at a tertiary care referral hospital. I am currently reviewing your question.

Kind regards ***** ***** Sumanth Amperayani

May I request you to upload an image please?

Customer: replied 13 days ago.
Do you have an email address for me to send image

Hello?

The method of uploading photo or a file is:

1.Click the paperclip icon

2.Click the Browse icon

3.Click the Browse button

4.Select your file and click Open.

5.Click OK

6.Click Insert

7.Click Save changes on this page

If you are having trouble, kindly approach our Customer Service assistance.

You can approach them at the following link:

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Where you can chat, call, or send a support request. Or you can email directly to *****@******.***

Or you can make a call to - Phone number, 1-***-***-****

Best regards ***** ***** Sumanth Amperayani

Customer: replied 13 days ago.
Have you received the image I sent
Not Yet received please.
Customer: replied 13 days ago.
Not at £34

Hello, the premium request of phone call was a system generated prompt and was not initiated by me. I am sorry for the inconvenience. I would be glad to continue here texting please.

Kind regards ***** ***** Sumanth Amperayani

Hello, the premium request of phone call was a system generated prompt and was not initiated by me. I am sorry for the inconvenience. I would be glad to continue here texting please.

Kind regards ***** ***** Sumanth Amperayani

Why did you opt for a phone call?

Customer: replied 13 days ago.
I’m still trying to send the image

Okay.

Could you upload it?

Customer: replied 13 days ago.
I have now paid £38.60 and I’m no further forward

I am waiting for you to upload the image and then to call you.

If you could not upload it - send it here -

***@******.***
Dr.Sumanth and 2 other Medical Specialists are ready to help you

Did you send it to my mail ID please?

I am waiting for you to upload the image and then to call you.

Hello, are you there sir?

As you are not able to respond. I will try my level best with the minimal information available.

"Without the information requested in my first/previous response, I can only give you a general answer, but I hope this helps."

Please do remember that you can still come back to me for further clarification.

Best regards ***** ***** Sumanth Amperayani

Thank you for the information.

I am glad to assure you that there is currently nothing to worry about this.

But if she develops any of the symptoms which I am going to describe below then she might require medical attention please -

1. Increasing redness which is spreading and later on turning into dark blue.

2. Extreme pain and tenderness in the region.

3. High grade fever.

4. Decreased range of movements around the nearest joint.

5. Spontaneous bruising anywhere else in the body.

If this is the case then she will required medical attention for evaluation of factor VII deficiency which can start at any point in life.

Hope this helps.

I sincerely ***** ***** I have helped you today!

Is there anything else where I can be of assistance to you in this regard please. We can continue here until you are satisfied, simply use the reply box and let me know.

Kind regards ***** ***** Sumanth Amperayani

Customer: replied 13 days ago.
I have discussed problem with 111and awaiting a call from the on call doctor
Happy to hear that. I wish her good health and I will raise a ticket from my end that I have not called you so that you will not be charged for that.
Customer: replied 13 days ago.
The fee is already showing on my bank account. Will I get a refund?

Hello...If you are having trouble, kindly approach our Customer Service assistance.

You can approach them at the following link:

https://www.justanswer.com/help/

Where you can chat, call, or send a support request. Or you can email directly to *****@******.***

Phone number 1-***-***-****

I am also a site user like you, only thing is I am an expert, and I can't see any account or payment issues, but that Customer Service will be happy to assist you.

Best regards ***** ***** Sumanth Amperayani