How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Dr. Su S Your Own Question
Dr. Su S
Dr. Su S, Board Certified MD
Category: Medical
Satisfied Customers: 31514
Experience:  MD, PhD
9324755
Type Your Medical Question Here...
Dr. Su S is online now

I can't close one eye and alf side of face seems to be down

Customer Question

I can't close one eye and alf side of face seems to be down than then other
JA: How long have you been dealing with this issue? Any other skin concerns?
Customer: 2 days
JA: Is there anything else the Doctor should know before I connect you? Rest assured that they'll be able to help you.
Customer: I take sodioum valporate it says one of side effects is swalen gums
Submitted: 10 days ago.
Category: Medical
Expert:  Dr. Su S replied 10 days ago.

Greetings,
Thank you for your question.
I will try my best to help you.
I will answer in a moment/request for further information.

Customer: replied 10 days ago.
Ok
Expert:  Dr. Su S replied 10 days ago.

How old are you? Are you male or female?

Do you have any other symptoms? weakness of arm or leg?

Any other past illness?

Did you consult a doctor or have any tests?

Did you take any medicine?

Customer: replied 10 days ago.
40 male
Expert:  Dr. Su S replied 10 days ago.

If you get any phone call request, it is an automated response.

It is not from me.

You may ignore it.

Please reply to the queries to answer you better.

Customer: replied 10 days ago.
No other symptoms
Expert:  Dr. Su S replied 10 days ago.

Got it.

Please wait.

I am writing the answer.

Thank you for your patience.

Expert:  Dr. Su S replied 10 days ago.

Thank you for waiting.

I understand your concern.

I am very sorry for your symptoms.

The symptoms sound like facial nerve palsy.

The common cause is Bell's palsy.

But it needs to be confirmed by doctor.

It usually improves in weeks.

It is thought that the disease is caused by infection of nerve by virus & it gets pinched in a narrow bony canal of the skull through which it passes.

Treatment options are physical therapy, steroids & antiviral therapy.

Please do not worry.

I hope this information will be helpful.

If you have any query, please feel free to ask.

Your satisfaction is my goal.

Customer: replied 10 days ago.
Thank you for your help I will contact my docter
Expert:  Dr. Su S replied 10 days ago.

You are welcome.
Thank you for allowing me to assist you.
Wish you early recovery.
Regards.