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What exactly have you tried?
What steroid cream?
That is light steroid cream, most likely you need something in combination with hydrocortisone or stronger steroid
Its worth trying something like Timodine cream, which has antibiotic, antifungal and steroid combined together
No its strong stuff, so not for sale over the counter. You have to get on prescription
The closest over the counter to Timodine is Daktacort cream, which has hydrocortisone and miconazole that you can try