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Ask Dr. Chip Your Own Question
Dr. Chip
Dr. Chip, Board Certified Physician
Category: Medical
Satisfied Customers: 66062
Experience:  20 yrs. in practice, including surgery, general medicine, and pain.
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Please, No haven't seen a doctor yet. This is for my 6 year

Customer Question

Hi Yes please
JA: Have you seen a doctor about this yet? What medications are you taking?
Customer: No haven't seen a doctor yet. This is for my 6 year old son
JA: Is there anything else the Doctor should know before I connect you? Rest assured that they'll be able to help you.
Customer: Well is his eye chalazion
JA: When was the last time you had your eyes checked? In general, how has your vision been lately?
Customer: We had a online consultation with our gp where they prescribed a antibiotics just by looking photos but not taking us in to see this kid. We didn't take this antibiotics. His vision is fine
Submitted: 13 days ago.
Category: Medical
Customer: replied 13 days ago.
Hi there.
How can I send any pictures so you can have a look at?
Expert:  Dr. Chip replied 13 days ago.

Hello. I'm Dr Chip

Let me see your pictures please

Customer: replied 13 days ago.
Hello Dr Chip
Customer: replied 13 days ago.
How can I send pictures from here?
Customer: replied 13 days ago.
I've emailed the pictures through
Expert:  Dr. Chip replied 13 days ago.

Here's how you do it

https://www.justanswer.com/help/how-do-i-send-photo-or-file-expert

Customer: replied 13 days ago.
I've done that
Customer: replied 13 days ago.
Let me know please as soon as you see them.
Customer: replied 13 days ago.
I can't talk on the phone
Expert:  Dr. Chip replied 13 days ago.

I'm sorry but so far there are no pictures here

Customer: replied 13 days ago.
I've sent them on the email provided on that link that you sent me.
Expert:  Dr. Chip replied 13 days ago.

That's only if the pictures are too large to post them here

Please try following the instructions again

Customer: replied 13 days ago.
How do I send a photo or file to the Expert?There are a few ways to send a photo or file to your Expert. When posting your question, there is an option to add photos and files.If you already posted your question and still need to share photos or files, click the upload icon on the reply box in your question. A pop-up window will open. Locate the file on your computer, click it once, then click Open.A link representing your photo or file should now appear below the reply box on your question page. Insert text in the reply box and click the Send button to send your photo or file to the Expert.To send a photo or file, it must be 5MB or less and in one of the following formats: GIF, PNG, JPEG, ZIP, RAR, PDF, DOC, XLS, PPT, DOCX, XLSX, SWF, FLV, WMV. If your photo or file is larger than 5MB, please resize it or send it to customer support at *****@******.***.There is not option in here to upload pictures on this chat. I've sent the pictures on this email which is showing in there.
Customer: replied 13 days ago.
I resend the picture just now again
Expert:  Dr. Chip replied 13 days ago.

Sorry for the problem

You can send them to

***@******.***

And they will relay them to me

Customer: replied 13 days ago.
I'll do that in a minute
Customer: replied 13 days ago.
It should be on the way
Expert:  Dr. Chip replied 13 days ago.

It will take some time before I get them so please don't post anything more here until I get back to you

Customer: replied 13 days ago.
File attached (2T7467G)
Expert:  Dr. Chip replied 13 days ago.

That is a chalazion but it's not infected so I see no need for the antibiotics

It's harmless but it may need to be drained

Customer: replied 13 days ago.
Thank you for your response, I've done the research online and I've got the idea of that. So how can we help this to get out ? Is been there since beginning of July.
Expert:  Dr. Chip replied 13 days ago.

Hot packs can sometimes help but since it's been there that long I think he should see an ophthalmologist to see if it needs to be drained

Customer: replied 13 days ago.
Thank you for your response Dr but really I already know that this could be a good thing to do.
Expert:  Dr. Chip replied 13 days ago.

Did you need any more information?

Customer: replied 13 days ago.
Well I hoped ti have some guidance from you how to help this situation, which I didn't get that.
Expert:  Dr. Chip replied 13 days ago.

What more guidance do you need? Except for hot packs there is no treatment for tbis