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Dr Geyik, MBBS
Dr Geyik, MBBS,
Category: Medical
Satisfied Customers: 1887
Experience:  Expert
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My repeat prescription has got stuck in the system i can see

Customer Question

My repeat prescription has got stuck in the system i can see the repeat for today in the surgery app but isn’t available at the pharmacy where it should be sent too
JA: What medications do you take daily? Are you allergic to any medications?
Customer: Simvestatin 20mg, 1 a day
JA: Is there anything else the Doctor should know before I connect you? Rest assured that they'll be able to help you.
Customer: diabetic coctail incl lisinopril and metformin no allergies
Submitted: 12 days ago.
Category: Medical
Expert:  Dr Geyik, MBBS replied 12 days ago.

Hello. This is Dr Geyik and I will be assisting you today.

I am sorry to hear that your prescription was not sent to the pharmacy.

If you miss simvastatin for 1-2 days, that should not cause any major issues.

However, if you don't really want to miss it over the weekend, you contact 111 now and they can prescribe it for you and send the prescription to your local pharmacy. 

Customer: replied 12 days ago.
I did contact 111 and they told me to go online
Customer: replied 12 days ago.
111 online connected me with you
Customer: replied 12 days ago.
Can you see it?
Expert:  Dr Geyik, MBBS replied 12 days ago.

We are not linked to NHS at all as this is a private website.

They should have prescribed the medication for you without referring you anywhere. I used to work for NHS 111 and I know how it works.

Expert:  Dr Geyik, MBBS replied 12 days ago.

You can also try one of the following telemedicine sites as they do prescribe medications but NHS 111 is free of charge:

Expert:  Dr Geyik, MBBS replied 12 days ago.

Maybe by online, they meant for you to go online for your GP practice and order it that way. Nowadays, you can order your medications online through your practice's website and that should send a prescription to your usual pharmacy automatically.