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Hi! I am Dr Saleem. Welcome to JA.Thank you for the question. I will be answering your query shortly.
Please share a picture of swelling for review. Thanks.
Thank you for sharing a photo. That cyst has become infected and there is probably some pus inside as well. I suggest you apply topical triple antibiotic Neosporin on this for 5 days and see the response. You may use Tablet Ibuprofen 400 mg thrice daily for pain relief as well.
If the redness and swelling doesn't settle down then please see a doctor for oral antibiotic prescription and possible incision and drainage procedure.
Please let me know if you have any other queries. Thanks.
Yes, that's an infected cyst or possibly early abscess. You can get Neosporin from pharmacy without a prescription.