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Dr Hayat
Dr Hayat, Specialty Dr Internal and Critical Care Medicine
Category: Medical
Satisfied Customers: 1464
Experience:  Expert
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Could we consult and get prescription? We visited UK from

Customer Question

Could we consult and get prescription?
JA: What medications do you take daily? Are you allergic to any medications?
Customer: We visited UK from India And my wife caught cough and throat infection
JA: Is there anything else the Doctor should know before I connect you? Rest assured that they'll be able to help you.
Customer: Had fever one day We took some medicine from a pharmacy but it's not really helping
Submitted: 18 days ago.
Category: Medical
Expert:  Dr Hayat replied 18 days ago.
Hi. Dr Hayat here.  Welcome to JA.
Expert:  Dr Hayat replied 18 days ago.
Do you mind sending me a picture plz of the throat
Customer: replied 18 days ago.
Hi doctor
Expert:  Dr Hayat replied 18 days ago.

Do you mind sending me a picture plz of the throat

Customer: replied 18 days ago.
Shared
Customer: replied 18 days ago.
By mistake called
Expert:  Dr Hayat replied 18 days ago.

Haven't received

Customer: replied 18 days ago.
Can I get refund of that amount?
Customer: replied 18 days ago.
Didn't know it's chargeable
Expert:  Dr Hayat replied 18 days ago.

I won't take the call.

Expert:  Dr Hayat replied 18 days ago.

You'll need to drop a line to the customer services for the refund

Customer: replied 18 days ago.
It's charged on my card
Customer: replied 18 days ago.
Can you escalate pls
Expert:  Dr Hayat replied 18 days ago.

If no expert takes the call then it will be refunded.

Expert:  Dr Hayat replied 18 days ago.

You will need to escalate it to the customer services pl

Customer: replied 18 days ago.
I will MSG and send pics is that fine?
Expert:  Dr Hayat replied 18 days ago.

Yes that fine.

Customer: replied 18 days ago.
We took long flight and my wife is sick now
Customer: replied 18 days ago.
We travelled from India
Customer: replied 18 days ago.
She has severe cough now with yellow mucus
Customer: replied 18 days ago.
Had fever one day
Expert:  Dr Hayat replied 18 days ago.

OK. What meds did you use

Customer: replied 18 days ago.
Nose itching, eat itching, throat pain etc.
Expert:  Dr Hayat replied 18 days ago.

Need a picture of the throat plz

Customer: replied 18 days ago.
Got a spray and cough syrup from pharmacy in London and took for 3 days
Customer: replied 18 days ago.
Sending name
Customer: replied 18 days ago.
Covonia syrup
Customer: replied 18 days ago.
Sure
Customer: replied 18 days ago.
Benzydamine hydrochloride spray for throat and some paracetamol tablets
Expert:  Dr Hayat replied 18 days ago.

Picture plz

Customer: replied 18 days ago.
Trying to capture
Customer: replied 18 days ago.
1 min plz
Customer: replied 18 days ago.
File attached (L24SZLZ)
Customer: replied 18 days ago.
Is it clear?
Expert:  Dr Hayat replied 18 days ago.

This will need antibiotics.  Coamoxiclav or Azithromycin for 5 to 7 days.

Customer: replied 18 days ago.
Can we get prescription to get the medicine from pharmacy
Expert:  Dr Hayat replied 18 days ago.

You will need a prescription for this which you can get from a GP or a walk in center or the A&E or by calling 111 and they can send it to the local pharmacy.

Expert:  Dr Hayat replied 18 days ago.

We don't do prescriptions on this site as its a question and answer service only and not licensed for prescriptions.

Expert:  Dr Hayat replied 18 days ago.

You can also get online prescription from telemedicine sites like Pushdoctor.co.uk and Gogodoc.com.  They can provide prescriptions but have some charges.

Customer: replied 18 days ago.
Okay
Customer: replied 18 days ago.
Agent said the 5 pounds trial charg also is refundable
Expert:  Dr Hayat replied 18 days ago.

In addition to the antibiotics you will need

1. Cetrizine 10mg once a day

2. Broncho stop cough syrup thrice a day.

3. Ultrachlorseptic anesthetic throat spray thrice a day

3. Gargles with lukewarm warm water

Customer: replied 18 days ago.
Now around 40 pounds changed on my card. How can I get refund?
Expert:  Dr Hayat replied 18 days ago.

I'm not sure about that..we, the drs,  don't deal with the finances

Expert:  Dr Hayat replied 18 days ago.

As I said earlier,  drop a line to the customer services plz

Customer: replied 18 days ago.
Okay
Expert:  Dr Hayat replied 18 days ago.

Anything else I can help with?

Customer: replied 18 days ago.
Thank you!
Customer: replied 18 days ago.
Nope, thnx!
Expert:  Dr Hayat replied 18 days ago.

Best wishes.  Let me know the response to treatment after 48 hrs. Feel free to contact me if you have any further queries or need to follow up.  I will be happy to help and guide. Have a nice day.

Customer: replied 18 days ago.
Sure, thank you!
Expert:  Dr Hayat replied 18 days ago.

Pleasure