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Mike, Mercedes Technician
Category: Mercedes
Satisfied Customers: 39198
Experience:  Tech Expert
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My key will not turn in the lock of Mercedes sprinter 311 what

Customer Question

My key will not turn in the lock of Mercedes sprinter 311 what do I do? It was working fine until now! Help please! Thanks
Submitted: 4 years ago.
Category: Mercedes
Expert:  Mike replied 4 years ago.
Hello and Welcome to justanswer..

My name is MIKE - Im happy to help you with this.. Sorry to see your question was listed in the early hours hence the delay Im afraid -

The issue here is usually a mechanical one with this type of vehicle - check carefully to see if the key itself has any damage - and too in any event , try your spare. If that is the case - either / or, that will cure it - and of course you may need a new key-

If its neither as above, then the lock itself is usually the fault - often a couple of quick squirts down the barrel will help / and usually cure it - as they get gummed try that. Insert the tip of the key first - so as to open the dust cover in the lock - then use the spray - dont use too much.. just a couple of quick spurt and retry it... Hopefully that will do it for you - but if not it will have to be investigated further for if its a mechanical issue or electrical (security system) needing attention -

Let me know if you need anything more on this at all -

Meantime -- Please click on the OK rating to Excellent ratings service for me now, Thank you for that... and you can get back to me anytime if you need / wish..

Best Rgds, MIKE.

Please note, you are rating the content of my "answer" - my help to you - not the "system" which can experience delays etc which are not under my personal control -or delays caused by "time -off" which we all have on occasion - Thank you.