How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Marty Your Own Question
Marty, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 54950
Experience:  Bosch Certified Master Technician with over 35 years experience in the automotive industry.
Type Your Mercedes Question Here...
Marty is online now

ignition key problem. wont turn after inserting

Customer Question

ignition key problem. wont turn after inserting
Submitted: 4 years ago.
Category: Mercedes
Expert:  Marty replied 4 years ago.
Hi, and welcome. My name is Marty. If you have tried all of your keys and none of them will turn in the igntion the problem will either be a weak car battery, a faulty electronic steering lock or a faulty electronic ignition switch. I would first connect a jumper battery to the car and see if the key will turn. If you have no success I am afraid that either the steering lock or the ignition switch will require replacement.

Please let me know if you need further assistance.