How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask mike_a_mechanic Your Own Question
mike_a_mechanic, Mercedes Mechanic
Category: Mercedes
Satisfied Customers: 5471
Experience:  17 years experience as a auto mechanic, foreign and domestic.5 years running my own repair business.
Type Your Mercedes Question Here...
mike_a_mechanic is online now

Having problems with the drivers side door lock on my ML350

This answer was rated:

Having problems with the drivers side door lock on my ML350 2010. The internal button goes down as if the door is locked, all other doors are lock and alarm is set, but if you pull the exterior handle on the drivers door the button comes up and then if you pull the handle again the drivers door will open. Its operating as if you have used the emergency key.
Hello, welcome. My name is***** will do my very best to assist you with your question. I apologize if you have been waiting long for a response.

I am also a warranty inspector and I have inspected this issue on these vehicles many times and the issue is with the exterior handle.
The handle assembly has to be replaced in order to correct this issue.
mike_a_mechanic and other Mercedes Specialists are ready to help you