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mike_a_mechanic, Mercedes Mechanic
Category: Mercedes
Satisfied Customers: 5471
Experience:  17 years experience as a auto mechanic, foreign and domestic.5 years running my own repair business.
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Power Tailgate Mercedes R320

Customer Question

Hi, the power tailgate of my 2007 Mercedes R320 doesn't work properly. It opens, then (maybe) after several tries it closes a little bit (but only with the key button - never with the on inside the car or on the tailgate). Before (this morning) it still closed completely but something was clicking and then the alarm went off. That doesn't happen anymore as it doesn't close at all anymore ... Any ideas? Thank you!

Submitted: 3 years ago.
Category: Mercedes
Expert:  mike_a_mechanic replied 3 years ago.
Hello, welcome. My name is***** will do my very best to assist you with your question. I apologize if you have been waiting long for a response.
This issue is caused by a failing lift gate lock actuator, the actuator is inside of the lift gate and will need to be replaced in order to cure this issue.