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Matt, Mechanical Engineer
Category: Mercedes
Satisfied Customers: 538
Experience:  BEng hons Mech engineering, in auto industry 22 years
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I bought a brand new mercedes SLK - 28 May 2014It became

Customer Question

I bought a brand new mercedes SLK - 28 May 2014
It became defective within 2 months
Car has taken 15 weeks to repair
It has been in garage unavailable to me for 12 1/2 weeks
Reason for delay was replacement part unavailable as it had to be redesigned by Mercedes
Can I request a new car replacement from Mercedes as the existing car had not been fit for purpose?
Submitted: 3 years ago.
Category: Mercedes