How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Stan Your Own Question
Stan, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3526
Experience:  Technical support engineer
Type Your Mercedes Question Here...
Stan is online now

I have a 2010 registered E250 convertible. The petrol cap will

Customer Question

I have a 2010 registered E250 convertible. The petrol cap will not release.
I know there is supposed to be a manual release inside the boot, behind the actual cap - but cannot locate it.
Once I have manually released, I can fill up with Petrol, then get it to a Mercedes garage to get fixed properly - but it is currently running on fumes, so I need to open it once before I can get it to a proper garage
Can you please advise? thanks in advance
Submitted: 3 years ago.
Category: Mercedes
Expert:  Stan replied 3 years ago.
Stan :


Expert:  Stan replied 3 years ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Customer: replied 3 years ago.

No joy. Is this in the drivers side or passenger side of the boot?

Also, is it within the first little cutaway panel; or in the bigger cavity area behind the actual petrol cap?

I have tried both areas extensively, but had no luck locating the manual release. Is the release some form of handle?


Expert:  Stan replied 3 years ago.
Ir should be behind the rearmost cover, on the line with the floor's grab handle on the fuel cap side of the boot.
It is a cable with the pull ring at the end.