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Stan, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3526
Experience:  Technical support engineer
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I have a Mercedes e class saloon 07 plate the car boot won't

Customer Question

I have a Mercedes e class saloon 07 plate the car boot won't open from the button inside the car and also on both key fobs started going wrong a week ago please help its done 107,000 on the clock but in lovely nick
Submitted: 2 years ago.
Category: Mercedes
Expert:  Shantal-Mod replied 2 years ago.
I'm Shantal and I'm a moderator for this topic.
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Thank you,
Expert:  Stan replied 2 years ago.
If the problem is only with the boot lid opening- then the keys are definitely fine.
In this case it is caused either by boot lid locking motor, rear SAM module which controls the motor or the wiring between them.
I suggest to disconnect the main battery for few minutes and see if this helps. If it does- problem is most likely in rear SAM electronics.
If not- i suggest to have the fault codes and boot lid actuation checked with Xentry diagnosis computer. Some independent MB workshops have this tool besides the dealers.
Best Regards,