How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sebastian manrique Your Own Question
sebastian manrique
sebastian manrique, Auto Mechanic
Category: Mercedes
Satisfied Customers: 1010
Experience:  Director Ejecutivo at Multiservicios Cruz de las Mercedes
Type Your Mercedes Question Here...
sebastian manrique is online now

I have Mercdes sprinter 2013 316cdiwater is not Circulating

Customer Question

Hi I have Mercdes sprinter 2013 316cdiwater is not Circulating
Assistant: Are you fixing your Sprinter yourself? What have you tried so far?
Customer: Changed water pump & thermo stat & housing ,
Assistant: Has the vehicle ever overheated? And when was it last serviced?
Customer: Not sure if it’s the head gasket or egr cooler
Assistant: Anything else you want the mechanic to know before I connect you?
Customer: It blow bottom hose off radiator stopped it straight away
Submitted: 9 months ago.
Category: Mercedes
Expert:  sebastian manrique replied 9 months ago.

Hello, I am Jose Sebastian. Your mechanic automotive expert, It's a pleasure to me to attend your question. Thank you very much for trust in just answer. Dear customer, I recommend you to disassemble (take off) the thermostat and clean the whole radiator if these does not work means that the problem is in the head. it might be in the ducts, in the head gasket or in the head itself. Dear Customer, my goal is to give you the best advice I can and I hope that I've helped today. Please remember to rate my service by selecting from the 5 stars at the top of the screen before you leave. If you need more help, please let me know. Rating now will not close this post nor prevent further replies