How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
Ask CarDoc Your Own Question
CarDoc
CarDoc, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 760
Experience:  IMI L3 Motor Vehicle Mechanic
105313175
Type Your Mercedes Question Here...
CarDoc is online now

2019 220 e class telephone showing sos not on,I cant make

Customer Question

2019 220 e class telephone showing sos not on,I cant make telephone calls
JA: Are you fixing your E Class yourself? What have you tried so far?
Customer: nothing dont know where to start
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: no not corroded
JA: Anything else you want the Mechanic to know before I connect you?
Customer: no everything els workes
Submitted: 1 year ago.
Category: Mercedes
Nicola-mod
Expert:  Nicola-mod replied 1 year ago.
Hello,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Nicola
Ask Your Own Car Question
Expert:  CarDoc replied 1 year ago.

Thank you for using JA. I'm Baz, one of the automotive experts, I try to be available in the afternoon on weekdays and in the evenings on the weekend. I apologise if I do not respond to your question promptly, I can assure you that I will respond as soon as I can. Thank you

Apologies for the delay, sometimes it can take a while for your question to be answered, depending on the availabilty of the experts and the complexity of the question.

Ask Your Own Mercedes Question
Expert:  CarDoc replied 1 year ago.

Can I help with this?

Ask Your Own Mercedes Question
Customer: replied 1 year ago.
telephone on 2019 220 e class wont work, comes up sos not on, (in red )
Expert:  CarDoc replied 1 year ago.
You will have to take the car to MB because this issue is firmware related. The telephone module will most likely need an update.
Ask Your Own Mercedes Question