Hi, my name is***** your mechanic automotive expert, and I will be happy to assist you today. In some cases, I may need more information to assist better. I apologize for any delay.
I try to be here most weekdays and some weekends. If you respond and I do not respond back right away I will do so as soon as I can.
Dear customer, there are several factors that can affect this system. What happens is that it is always complicated in these comfort systems to reach an agreement with the dealership, because you may feel that the vehicle is not working as the suspension should, but at the end the dealership is the one that will make the decision whether or not the vehicle is actually presenting problems.
Because the technicians are only going to limit themselves to computerized diagnostics and driving tests.
I imagine that you have the factory suspension system, there are adaptable systems that are installed to improve driving but what seems strange to me is that it was after the installation of the module, this makes me think that it has problems with the electronic configuration, that is, there are problems in the configuration of the sport mode, which makes the vehicle not working correctly
Do you understand me, dear customer?
My goal is to give you the best advise i can, therefore please do not doubt to ask if you have any doubt or if there is anything else i can help you with.
Kind regards, Sebastian.