How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask CarDoc Your Own Question
CarDoc
CarDoc, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 703
Experience:  IMI L3 Motor Vehicle Mechanic
105313175
Type Your Mercedes Question Here...
CarDoc is online now

My Mercedes 300 bloc multiscreen media is blank, Gmail, all,

Customer Question

My Mercedes 300 bloc multiscreen media is blank
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail
JA: How do you usually access Gmail? On a phone or tablet, or through a web browser?
Customer: all
JA: What troubleshooting have you tried?
Customer: Tried turning car on and off afewtimes
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 9 days ago.
Category: Mercedes
Expert:  CarDoc replied 9 days ago.

Hi, How are you?
I'm Shabaz, one of the automotive experts, I'm sorry you're experiencing problems with your car, I will do my best to help you today.

I would advise that you hard reset the unit by removing the fuse for the head unit and wait 5-10 minutes before refitting the fuse. This resolves most software glitches.