Mercedes Repair Questions? Ask a Mechanic for Answers ASAP
Hi, my name is***** your mechanic automotive expert, and I will be happy to assist you today. In some cases, I may need more information to assist better. I apologize for any delay and would like to know whom i am having the pleasure to chat with.
Dear customer, it could be a configuration issue, but it could also be a problem at the level of the amplifier, such as an error in the configuration of the amplifier and it is likely that you will have to replace it.
When you go to the configuration of the device, you will find an option that will allow you to restore the data of the device. I recommend that you start there and reset, in this way we rule out that it is not a configuration problem at all.
I hope this info to be helpful, my goal is to give you the best advice i can, I hope to be helpful, if you have any doubt or want to know anything else please do not hesitate to reply back.
Kind regards, Sebastian.
Dear customer, indeed, an adjustment can be made by means of an diagnostic equipment but it does not make much sense for me to send you to make these kind of adjustment when the vehicle was never manipulated for it.
so the only thing that could be causing this problem is a problem in the amplifier of the equipment, the bluetooth unit or in the worst case the equipment itself has audio configuration problems