Mercedes Repair Questions? Ask a Mechanic for Answers ASAP
Hello, I am Jose Sebastian. Your automotive expert, It's a pleasure to me to attend your question. Thank you very much for trust in just answer.
Dear customer it depends on the consumption of your Mercedes, it is normal that the winter season the battery is affected and can reduce its performance by up to 30%, therefore it can be normal that the performance of your battery is affected.
I don't think you have any damage to the battery, your model is 2020 and these batteries are designed to last for several years before generating any problems.
In conclusion it seems to me that you have nothing to worry about, just wait for the winter to pass.
Is there anything else I can help you with?
Dear customer, it may also be a configuration problem, the vehicle may be configured to constantly push itself to the maximum, in any case it is worth trying to reset it to factory data through a diagnostic equipment.
If your vehicle is under warranty it would be a good idea to try this.
Ideally, it is best to check directly from the Mercedes, as we do not want to have any complications when trying to manipulate the energy consumption conditions.
Dear costumer Is there anything else I can help you with?
I hope this info to be helpful, my goal is to give you the best advice i can, I hope to be helpful, if you have any doubt or want to know anything else please do not hesitate to reply back.
Kind regards, Sebastian.
Dear customer, you may have a misconfiguration or a problem with the load cells.
Dear customer, as it is your 2020 model, it is most likely under warranty.