How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Robert Your Own Question
Robert
Robert, UK Qualified Car Technician
Category: Mercedes
Satisfied Customers: 5682
Experience:  Fully qualified / self employed garage technician in the UK
13210289
Type Your Mercedes Question Here...
Robert is online now

Front near side tyre shredded. I need it taken in for wheel

Customer Question

Front near side tyre shredded. I need it taken in for wheel rim repair and new tyre.
JA: How old are the tires? And have they been a problem in the past?
Customer: No and I believe they were sound at 2nd service.
JA: What is the model/year of your Mercedes?
Customer: C class 2yrs
JA: What year is your Mercedes?
Customer: Leased car to be renewed next june
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: No spare tyre so nothing
JA: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: No
Submitted: 13 days ago.
Category: Mercedes
Expert:  Robert replied 13 days ago.

Hello im Rob. A UK Certified Motor Technician assisting you today..

Can i ask was this caused by wear on the tyre,exposed bands or by running over something,side wall damage?

What kind of advice are seeking in relation to issue?

Customer: replied 13 days ago.
Running over
Customer: replied 13 days ago.
I want to be towed to either Mercedes or approved garage
Customer: replied 13 days ago.
Mistake 447785 223860
Expert:  Robert replied 13 days ago.

I sorry to inform that this website doesnt offer mechanical,breakdown services to the public..We are only an advisory website manned by highly trained technicians for garages,mechanics,vehicle owners on vehicle related issues or problems...

- Are you not cover by Mercedes-Benz Roadside Assistance given its only 2yrs old..they wont be able to tow the car away if the tyre has shredded..you be better off finding a mobile tyre company who can come to your home and fit a replacement..Kwik fit etc..