Mercedes Repair Questions? Ask a Mechanic for Answers ASAP
Dear customer, I am reviewing your query at the moment you are viewing this message, please give me a moment to evaluate your problem in detail, you can send me pictures or videos that better describe your problem, also, it is likely that I should ask some additional questions to improve my final answer.
The system will offer you a premium service call which has an additional charge to the initial cost of the consultation, but it is not necessary we can continue through this chat without any problem.
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Dear customer, this may be the case, but if the problem occurs after a configuration, a battery check and a data reset are ideal.
Dear customer, from what you have told me, I consider that the problem of the screen turning off could be related to the configuration that was performed, so my main advice is that you perform a reset of the data, however, we must not rule out the probability of some coincidence, so I consider that you should not rule out a problem of wiring, fuses, battery charge level or the rear connections of the screen, as sometimes the deterioration of these connections can generate screen flickering or even the complete shutdown of the same.
I hope this info to be helpful, my goal is to give you the best advice i can, if you have any doubt or want to know anything else please do not hesitate to reply back. The experts at just answer will always be there to help you. For future enquiries you can contact me directly using @Exp-JoseSebas Kind regards, Sebastian