Mercedes Repair Questions? Ask a Mechanic for Answers ASAP
Dear customer my name is***** the expert who will attend you today, I am reviewing your query at the moment you are viewing this message, if you wish you can tell me your name, to know who I have the pleasure to talk to, also if possible I would like you to send me a photo or video in which your fault is better appreciated, it would help a lot to improve my final answer. If you have done a previous check or diagnosis in which you have obtained any error codes, that would also be helpful. Please note that the system will automatically offer you a service call, this has an additional cost to the initial cost of the consultation, and not in all cases it is necessary, so I recommend you to dispense with the call for now, we can continue through this chat without any problem. Thank you very much for trusting in the just answer.
Dear customer, does this happen on a recurring basis?
Dear customer, remember that ESP stands for Electronic Stability Program or Electronic Stability Control. This system acts when a car, SUV or truck could lose grip or traction, individually braking the wheels to return to the trajectory set by the steering wheel. If this happens in the rain, it could be due to a surface contact problem, i.e. you are likely to lose stability in the rain, there could be poor balance of your car.
Dear customer, it would be appropriate that you perform a diagnostic with the codes on, because in my opinion the car goes into an emergency mode due to the stability, however the moisture in the contacts could also be the fault, a problem in the SAM module due to getting wet I see something complicated by the fact that if this gets wet and goes into failure would hardly be reset by turning off and on, it is even very likely that if you did that the module would burn out.
Dear customer just to clarify the indicators do not appear during driving but when you park? how long ago did this start to appear? does it usually appear after long periods of driving? or does it appear after a few minutes?
Dear customer, do you notice accumulated water deposits in any section?
Dear customer, it is possible that there is wear in some section, look for moisture residues, the good thing is that water usually leaves traces.
Dear customer remember to keep me informed, any problem related to moisture usually leaves traces, wear on the wiring, moisture or sulphate residues, are indicative that the problem is caused by moisture or wear, if this is your case, check the connections and see which may need to be replaced.
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