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jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I am unable to login to my Microsoft Account or change

Customer Question

I am unable to login to my Microsoft Account or change password.I changed my password XXXXX week and nothing works.When i type my e-mail address,[email protected],i get a message saying it dosn't exist.Please can you help. Thank you ,John XXXXXXX

Submitted: 4 years ago.
Category: Microsoft
Expert:  arsufi2002 replied 4 years ago.
Welcome to Just Answer.

My name isXXXXX look forward to assisting you today with your question and providing the best answer possible

I have queries and it would be helpful if you answer it

1: when is the last time you successfully logged in?
2: Could you share the mail id?
For security reason JA will block customer mail id, so may type your mail id omitting @ sympol
eg: fiyaz , name etc

waiting for your reply
Expert:  arsufi2002 replied 4 years ago.
Hi John,
Didn't find reply to above post

Are you still waiting for answer?

please reply