Microsoft Office Questions? Ask a IT Expert for Support ASAP
is it my computer or the new laptop I do the refreshing on?
I really am , and have been, holding shift down as advised, to no avail
sorry but which is the power icon?
oh richard I must have touched the RESTART in advertantly, while aiming of course for the refresh, haven't pressed the next step of course but can't get back to refresh pageand now i Have a blank screen an d thye on/off button only flashes on and off but wont turn on. My fault obv,ly but can you advise? Is it busy getting rid of everything?
Turned it off by holding button down. Light went off and screen blank. But all I get when I try to switch it back on is light flashes a few times , nothing happens and light goes off. I press to turn it back on but even after waiting and trying to turn it back on blue light flashes, screen remains black and light goes out .
So, details: Packard Bell Easy Note TE
Richard it won't turn back on. As I said, blue light flickers on and
off a few times and then goes off. Nothing but a dark screen no matter what I do. Should I try switching it off at the socket for a few minutes before having another go?
Ok, it's back on but showing the last screen with Reset your PC. How do I get rid of that ? I can't start your factory restore instructions as it is now.