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Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 44673
Experience:  Over 15 year experience resolving Microsoft Office Issues
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please help me - my emails have been blocked due to suspicious

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please help me - my emails have been blocked due to suspicious activity - I can't seem to retrieve any of my email addresses
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please which email service this is? eg: Hotmail, Yahoo, Gmail?

Thank you
Customer: replied 4 years ago.

Hotmail - I have three email addresses that have been blocked - [email protected] , [email protected] and [email protected]


I can't send or receive from any of them - its nearly driving me crazy

Thanks Ann,

Have you attempted to reset your password? And what happens when you do?
Customer: replied 4 years ago.

Ive tried most things - even got a 9 digit code send to my daughters email address which I processed on relevant page but it hasn't worked .....

ok, the code should work Ann.

Can I log on and look please on the connected computer?

It is easier to work with you on this. You can see and control everything I do

Click the below link and click START MEETING on the web page

It will download a program to your computer

Run the program by double clicking it, and it will give you a set of 9 numbers

Give me the numbers at the top of the screen (exaple: 456-789-123) in your message to me here please

Thank you
Customer: replied 4 years ago.


Thank you

connecting now Ann.

Richard and 2 other Microsoft Specialists are ready to help you