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Josh, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 21728
Experience:  Expert for over 10 years
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how to remove red dots from desktop

This answer was rated:

how to remove red dots from desktop
Hi! My name is XXXXX XXXXX I will be assisting you. Let's get started!

Which red dots are you referring to?
Customer: replied 4 years ago.

patch of dots on the desktop

Where are they located? I need more information than red dots on the desktop since I cannot see them.
Customer: replied 4 years ago.

Near the top


That is still not helpful enough.Are you available for a remote session so I can view your computer?
Customer: replied 4 years ago.

Yes please view desktop

navigate to and type in the code "1"
Josh and 5 other Microsoft Specialists are ready to help you

The problem is with your monitor as mentioned during our free remote session that I provided to you.

I am sure it was an accident when you closed out our conversation and shut down the computer. Please come back and rate this session as EXCELLENT as I have provided you with the current diagnosis of the problem even though it wasn't completely fixed since I cannot replace a failing monitor via a remote session.

Have a great weekend!