How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 44684
Experience:  Over 15 year experience resolving Microsoft Office Issues
Type Your Microsoft Question Here...
Richard is online now

In word 2010 when I open it goes straight to a document I can

This answer was rated:

In word 2010 when I open it goes straight to a document I can not delete this document or save as it is always there, only really matters when trying to do avery labels as document is in background.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

It will be the settings that are corrupted

Can you close all programs.

Download and run this file

Once you have run it, restart the computer and tell me if Word operates as it use to.

Let me know the results please

Thank you
Richard and 4 other Microsoft Specialists are ready to help you