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Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 43459
Experience:  Over 15 year experience resolving Microsoft Office Issues
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Using outlook express from address book all adressees with

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Using outlook express from address book all adressees with @hotmail address do not receive the sent email - there is not a reply that the address unknown etc. The sent email goes via the outbox and files in the sent items.
Any ideas on a fix.
Trevor Whiteley
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please the part of your email address ONLY After the @ symbol please?

Thank you
Customer: replied 4 years ago.

ok, your domain is not blacklisted, so this is not the issue.

How long as this problem been occuring for?

Customer: replied 4 years ago.

at least the last 3 weeks

And you get no return emails that it has failed correct Trevor?

If you log in here and send to a hotmail account, is it received?

Please let me know
Customer: replied 4 years ago.

do not receive a return email that states the email failed.


have never used the log in you refer to.

ok, can you please, it is the web log in for your email account.

Send a test email to hotmail and tell me if it is then received please.

Customer: replied 4 years ago.

how do I send a test email to hotmail and know it is received.

Call the person and ask them if they received it.

Or ask them to reply asap back to the email and wait for a response.

Customer: replied 4 years ago.

have sent email and called the peron - not received

Are they able to email you?

If so, have them email you, reply to this email and tell me if it is received please.

Customer: replied 4 years ago.

recieved email from @hotmail address - replied to it and it was received

ok, now send a new email to them

Is this now received?

It looks like the Spam filter is moving the emails out, and once they have emailed you once, it should then allow it through.

Let me know the results please

Customer: replied 4 years ago.

Thanks - email recieved and I have received a reply to that email. Sorry for delay they were on the 'phone!!

Will advise @hotmail addressees to send me a test email to reply to and trust this is the fix to all

No problem!

It will fix it, as as soon as they email you, Hotmail marks you as a safe sender and your emails will then be received Trevor.

I have though marked this question to never close, so any problems at any time, just let me know, no problem with this.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
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