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Josh, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 21674
Experience:  Expert for over 10 years
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I am trying to download and install Microsoft Office on an

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I am trying to download and install Microsoft Office on an HP500-425 computer running Windows 8. The installation is stuck with a screen displaying OFFICE and the message 100% Getting Things Ready. It has been this way fo0r several hours. Please advise
Hi! My name is XXXXX XXXXX I will be assisting you. Let's get started!

As you noticed, that is way too much time being stuck on that screen and it is now frozen.

Please restart your computer and download the program again
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