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Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 44602
Experience:  Over 15 year experience resolving Microsoft Office Issues
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will not accept my login details

This answer was rated:

will not accept my login details
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please for which services you are trying to log into please?

Thank you
Customer: replied 3 years ago.

My Microsoft account

So your trying to sign in here David?

Click me to open

Customer: replied 3 years ago.

that is not what I am looking for

ok, so exactly where are you trying to sign in David?
Customer: replied 3 years ago.

my Microsoft account which is not


Your trying to sign into your email account correct?
Customer: replied 3 years ago.

yes but not

it is the same David. ect are all Microsoft.

What I want you to do is attempt to reset your password XXXXX my link below.

If you can reset the password, use this new password XXXXX sign into your account.

Let me know the results please
Customer: replied 3 years ago.

All is ok thank you.


If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard and 2 other Microsoft Specialists are ready to help you