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michelleclive
michelleclive, Computer Support Specialist
Category: Microsoft
Satisfied Customers: 5879
Experience:  Indept expertise on MS Office package
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keep losing proxy server. message says it is not responding.

This answer was rated:

keep losing proxy server. message says it is not responding. reset it but next time go to another site its gone again

michelleclive :

Hi, My name is XXXXX XXXXX i will be assisting you

michelleclive :

please let me know the operating system installed on your computer

michelleclive :

please note you can always reopen this chat from just answer email by clicking on view answer

michelleclive :

now please open control panel..internet options

michelleclive :

click on advanced tab

michelleclive :

click on reset button

michelleclive :

confirm apply and ok

michelleclive :

once done open internet explorer and check

michelleclive :

let me know the status and i will assist further accordingly

Customer:

ok at the moment but want to give it a longer time to see if has cleared problem

michelleclive :

yes sure

michelleclive :

you save this caht in your favorites

michelleclive :

if problem reappears you can let me know

michelleclive :

i will assist you if it repeats

Customer:

will do. will be back to you when happy

michelleclive :

let me know if you need any other assistance

michelleclive :

please click on a smiley below to complete the rating

michelleclive :

else let me know if you have any more questions

michelleclive and other Microsoft Specialists are ready to help you
Customer: replied 3 years ago.

the server problem has returned and keeps coming back even after I carry out your instructions.