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KamilAnwar1, Office Specialist
Category: Microsoft
Satisfied Customers: 6626
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have cured the problem in microsoft word but in microsoft

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I have cured the problem in microsoft word but in microsoft excel I get the same message Microsoft Excel has stopped working and this happens as soon as I start. I have Office 365 University and this is my second device
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.

Since this problem requires troubleshooting. Would you prefer if i remotely connect to your computer to diagnose the issue?

Customer: replied 3 years ago.


Please click the link below:


A program called 'support-logmeinrescue.exe' will be downloaded.

Click on the downloaded file and click run.

If asked by system to allow the file to run, select "Yes/Allow/OK"

I have resolved the issue via remote support - Thank you
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