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IT Miro
IT Miro, Computer Scientist
Category: Microsoft
Satisfied Customers: 3432
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I have forgotten my log-in password & cannot enter . Is there

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I have forgotten my log-in password & cannot enter . Is there a way to get in?

Hello! I am IT Miro and I will assist you on this question.

Did you forget a password ***** logging in to your computer, e-mail account or to something else?

Let me know,
IT Miro
Customer: replied 3 years ago.
No I deleted what appeared to be one of two owners then the other owner sort of became active and requests a password ***** I know nothing about
So, this is regarding Windows user account password?
Customer: replied 3 years ago.
Thank you for the information!

Do you know which Windows version is installed on that computer? For example, Windows XP, Windows Vista, Windows 7, Windows 8.
Customer: replied 3 years ago.
Windows Xperia media version I think 32 bit the computer is an old dell dimension e520 desktop
Which of these screens you see?


Customer: replied 3 years ago.
Lower. No 2 screen

To confirm, you now have only 1 user account active on that computer and it is password-protected, or there are several which you can access?
Customer: replied 3 years ago.
Only one
Since you use Windows XP, there may be an easy way of accessing your computer when you forgot a password ***** your user account.

Windows XP has a built-in Administrator account which is enabled by default, but hidden. Also, it is not password ***** by default, so you should be able to access that account easily.

Here is what you need to do:

In the password ***** window, delete your current user name and type Administrator as User Name and leave Password box empty. Press Enter to log on and it should log on using built-in Administrator account.

Once you are logged in, you can access Control Panel > User Accounts, select your user name and remove its password ***** actually knowing it. Once you remove the password, simply log off and log on using your account name.

That should be it!

IT Miro
Customer: replied 3 years ago.
Good I am in thanks
I am very glad I could help solve the problem! Smile

You can now rate my service using the rating box to confirm that you are satisfied with my assistance.

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Thanks and have a nice day!
IT Miro
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