Microsoft Office Questions? Ask a IT Expert for Support ASAP
I don't have another account.
It loads atempory profile
Will this link solve the problem or will is it a scam?
No change. I still cannot log on to my PC
Ready now James
Good evening James
Hope your golf went well
I cannot get past 'Change PC settings' It just flashes- purple- but won't open. I'll keep trying.
When you changed the registry details yesterday it seemed as if you pressed 'don't save' as you exited - maybe this was how it looked from my screen.
Do you mean that I keep trying to change the settings?
Can I use the guest account as the new user account?
I'm here all morning
Ready when you're ready
Still preparing to restore the system. Is this normal or has the system been corrupted?
Think I have backed it up now.
Some bits would not copy so I had to skip those.
Some work I did yesterday did not update but it should not be a big job to redo if you can get me up and going again.
I seem to have the important bits anyway
I cannot change settings , the screen just flashes. Can I go through control panel?
The recovery through the control panel didn't work. It tells me to use an advanced recovery method.
I'm not able to do this.
It's an Acer Aspire XC-105
Sorry for not getting back to you but I was away. I think I blitzed the drive so I sent it back to Acer for repair.
Thanks again for your help and patience.