Microsoft Office Questions? Ask a IT Expert for Support ASAP
I have a MacBook Pro and am using Microsoft Office 2011.
Where should I go instead of the start button?
Sorry about the lag time getting back to you - I have been stressed up the walls since we last spoke.... and only now able to catch my breath.
I think I managed to find one of the problems.
I was thinking why is it all working ok on my iphone and ipad - but not the laptop - so I checked the details on all 3 devices.
On the mobile devices the M account listed my user name as karlwood and my Orion account user name as karl.wood - I added the M account to the laptop (without the . in the user name) and have not encountered the problem since. Perhaps this had something to do with the 2 profiles on the server causing some sort of security trip.
I'm not sure - but it seems to have stopped the ongoing crashing.
HOWEVER - every 10 minutes or so outlook freezes and the spinning wheel comes on 20 seconds so there is obviously still a gremlin in there somewhere.
Hope this makes some sense.
Yes please - the freezing and whirring wheel is happening several times an email now.
I will be online working all day.