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jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I am trying to access my microsoft account but keepo getting

Customer Question

I am trying to access my microsoft account but keepo getting locked out as
I have forgotten my Password. I keep being told `timed session expired`.
Help ! I need to reset a password ***** Help
My user name is *****@******.***
Submitted: 3 years ago.
Category: Microsoft
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me, when you try to sign what is the exact message you now get?
Please let me know
Customer: replied 3 years ago.

I am told that I already have an account but that the password *****

enter is not recognised - I then go on to `fogotten password` but

immediately told `timed session ended`

Expert:  Richard replied 3 years ago.
thanks Michael
Which internet browser are you using eg: Internet Explorer?