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Pete, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 19380
Experience:  Over 16 years of experience in the Electronics and IT industries.
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Cant assess my Hotmail account

Customer Question

Cant assess my Hotmail account
Submitted: 2 years ago.
Category: Microsoft
Expert:  Pete replied 2 years ago.
Pete :

Hi there,

Pete :

What error message do you get when you try to access your Hotmail account?

Pete :

When were you last able to access it successfully?

JACUSTOMER-8iimpn95- :

I can't get access on my new phone Samsung s4, when I try to login it says email not know also my PayPal and eBay won't let me sign in

Pete :

Check that you are using the correct UPPER or lower case letters

Pete :

Sometimes the Samsung phone can automatically make the first letter in a password ***** case, and if it should be lower then that can be a problem.